Product <span>Features</span>

Product Features

Fast, Intelligent, Engaging

Why use Credit Clear's re-payments platform?

We’re using technology to better engage with customers

Making online re-payments frictionless

Credit Clear has created its own financial technology category - ‘RepayTech’. We are making re-payments frictionless by focussing on the customer experience, allowing customers to make re-payments through a variety of convenient channels and with flexible re-payment options.

Our workflow engine utilises artificial intelligence and behavioural data to enable clients to optimise customer engagement and maximise re-payments from their customers.

The leader in re-payments technology

We are the most advanced customer engagement and re-payments platform

Platform

AI Engine

AI Engine

Campaign and workflow engines recommend the next steps based on interaction, curating messaging and timing to maximise re-payments.

Customisable Workflows

Customisable Workflows

Tailored customised steps and interactions with your customers to ensure a high level of engagement and customer satisfaction.

Performance Reporting

Performance Reporting

Live activity feeds and intuitive dashboards provide deep insights into campaign performance and re-payment tracking.

White labelling

White labelling

Communicate to your customers using your organisation’s logo and branding, throughout the entire user experience.

Net Promoter Score (NPS)

Net Promoter Score (NPS)

Constant and comprehensive collection of feedback on the re-payment experience allows us to continuously improve our service.

Payment Channels

Unlimited Accounts

Unlimited Accounts

Use digital channels to communicate to all your accounts with no limit to the number of customers you can engage using Credit Clear.

WhatsApp Messaging

WhatsApp Messaging

Re-payment messages direct to WhatsApp accounts in addition to email and SMS, increasing the chance of engagement and response.

QR Codes

QR Codes

Make re-payments easy by inserting QR codes on re-payment notices to enable customers the ability to quickly scan and re-pay through the app.

Pay Now

Pay Now

Customers can make payments straight away through Apple Pay, Bank Transfers, PayPal, Visa, Mastercard and BPAY.

ApplePay

ApplePay

Allowing easy and immediate payments via ApplePay increase the chance of customers making re-payments quickly and reliably.

Flexible Re-payment Options

Pay Some

Pay Some

Customers can choose to pay part of their re-payment amount now and the rest later.

Scheduled Payments

Scheduled Payments

Make payments on a specific date to coincide with pay cycles and financial commitments providing customers more control of their finances.

Payment Plan Engine

Payment Plan Engine

Smart payment arrangement system allows customers to pick an amount and frequency of payment to work around their financial commitments.

Make An Offer

Make An Offer

Customers can offer a percentage of the full re-payment amount for acceptance, increasing the likelihood of re-payment.

Hardship Solutions

Hardship Solutions

Built in hardship measures enable you to handle customers unable to make re-payments providing easy to implement socially responsible solutions.

Inbuilt Dispute Management

Inbuilt Dispute Management

Create a digital dispute process so customers can easily dispute a re-payment through the app using an inbuilt dispute form.

Investor Centre
Investor Centre

The most advanced customer intelligence and re-payments platform

 

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Security
Security

Australia's largest companies trust Credit Clear with their data

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