Campaign and workflow engines recommend the next steps based on interaction, curating messaging and timing to maximise re-payments.
Tailored customised steps and interactions with your customers to ensure a high level of engagement and customer satisfaction.
Live activity feeds and intuitive dashboards provide deep insights into campaign performance and re-payment tracking.
Communicate to your customers using your organisation’s logo and branding, throughout the entire user experience.
Net Promoter Score (NPS)
Constant and comprehensive collection of feedback on the re-payment experience allows us to continuously improve our service.
Use digital channels to communicate to all your accounts with no limit to the number of customers you can engage using Credit Clear.
Re-payment messages direct to WhatsApp accounts in addition to email and SMS, increasing the chance of engagement and response.
Make re-payments easy by inserting QR codes on re-payment notices to enable customers the ability to quickly scan and re-pay through the app.
Customers can make payments straight away through Apple Pay, Bank Transfers, PayPal, Visa, Mastercard and BPAY.
Allowing easy and immediate payments via ApplePay increase the chance of customers making re-payments quickly and reliably.
Flexible Re-payment Options
Customers can choose to pay part of their re-payment amount now and the rest later.
Make payments on a specific date to coincide with pay cycles and financial commitments providing customers more control of their finances.
Payment Plan Engine
Smart payment arrangement system allows customers to pick an amount and frequency of payment to work around their financial commitments.
Make An Offer
Customers can offer a percentage of the full re-payment amount for acceptance, increasing the likelihood of re-payment.
Built in hardship measures enable you to handle customers unable to make re-payments providing easy to implement socially responsible solutions.
Inbuilt Dispute Management
Create a digital dispute process so customers can easily dispute a re-payment through the app using an inbuilt dispute form.