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Fast, Intelligent, Engaging
Why use Credit Clear’s re-payments platform?
Making online re-payments frictionless
Credit Clear has created its own financial technology category – ‘RepayTech’. We are making re-payments frictionless by focussing on the customer experience, allowing customers to make re-payments through a variety of convenient channels and with flexible re-payment options.
Our workflow engine utilises artificial intelligence and behavioural data to enable clients to optimise customer engagement and maximise re-payments from their customers.
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Enhancing the customer experience
NPS: Net Promoter Score
Constant and comprehensive collection of feedback on the re-payment experience allows us to continuously improve our service.
Pay Some
Customers can choose to pay part of their re-payment amount now and the rest later.
Pay Later
Make payments on a specific date to coincide with pay cycles and financial commitments providing customers more control of their finances.
Re-payment messages direct to WhatsApp accounts in addition to email and SMS, increasing the chance of engagement and response.
Make An Offer
Customers can offer a percentage of the full re-payment amount for acceptance, increasing the likelihood of re-payment.
FY24 Results
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The leader in re-payments technology
We are the most advanced customer engagement and re-payments platform
Platform
AI Engine
Campaign and workflow engines recommend the next steps based on interaction, curating messaging and timing to maximise re-payments.
Customisable Workflows
Tailored customised steps and interactions with your customers to ensure a high level of engagement and customer satisfaction.
Performance Reporting
Live activity feeds and intuitive dashboards provide deep insights into campaign performance and re-payment tracking.
White labelling
Communicate to your customers using your organisation’s logo and branding, throughout the entire user experience.
Net Promoter Score (NPS)
Constant and comprehensive collection of feedback on the re-payment experience allows us to continuously improve our service.
Payment Channels
Unlimited Accounts
Use digital channels to communicate to all your accounts with no limit to the number of customers you can engage using Credit Clear.
WhatsApp Messaging
Re-payment messages direct to WhatsApp accounts in addition to email and SMS, increasing the chance of engagement and response.
QR Codes
Make re-payments easy by inserting QR codes on re-payment notices to enable customers the ability to quickly scan and re-pay through the app.
Pay Now
Customers can make payments straight away through Apple Pay, Bank Transfers, PayPal, Visa, Mastercard and BPAY.
ApplePay
Allowing easy and immediate payments via ApplePay increase the chance of customers making re-payments quickly and reliably.
Flexible Re-payment Options
Pay Some
Customers can choose to pay part of their re-payment amount now and the rest later.
Scheduled Payments
Make payments on a specific date to coincide with pay cycles and financial commitments providing customers more control of their finances.
Payment Plan Engine
Smart payment arrangement system allows customers to pick an amount and frequency of payment to work around their financial commitments.
Make An Offer
Customers can offer a percentage of the full re-payment amount for acceptance, increasing the likelihood of re-payment.
Hardship Solutions
Built in hardship measures enable you to handle customers unable to make re-payments providing easy to implement socially responsible solutions.
Inbuilt Dispute Management
Create a digital dispute process so customers can easily dispute a re-payment through the app using an inbuilt dispute form.
Investor Centre
The most advanced customer intelligence and re-payments platform
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Security
Australia's largest companies trust Credit Clear with their data
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