The Executive Team

The Executive Team

Meet

Piero Gross
COO

Piero Gross

Piero is a proven finance and senior contact centre professional with over 18 years’ experience in receivables management and call centres across multiple platforms, markets and industry sectors. A qualified compliance, audit and risk mitigation strategist, Piero’s strengths are in developing innovation and change management programmes using big data analytics, meaningful trend analysis and cultural engagement.